
June 28, 2022 ShipSigma
15 Simple Strategies For Staying In Touch With Your Customers
ShipSigma Co-Founder and President, Deyman Doolittle, was quoted in Forbes providing valuable insight on staying connected your customers in a meaningful way.
--
Opening a line of communication between your team's leaders and its customers will help you to make any changes that may be necessary and ultimately expand your client base. But how do you maintain communication with customers to get their feedback?
"There are endless methods to communicate with your customers, whether it’s through phone calls, email, social media, mail, live chat, etc. The channel you choose doesn't really matter; the message matters. Posting daily or emailing weekly is useless if you're not saying anything important. Keep your communication honest, accurate, positive and engaging. What you're saying matters more than where you're saying it." - Deyman Doolittle, ShipSigma
Related News Stories

Articles
14 Recommendations For Small Businesses That Are Growing Quickly
ShipSigma Co-Founder and CEO, Chase Flashman, was quoted in Forbes providing valuable insight for successfully scaling up your...

Articles
Shipping Trends: Could The End Of The Parcel Duopoly Be Near?
ShipSigma Co-Founder and CEO, Chase Flashman, was recently published in Forbes questioning the end of the parcel duopoly.

Articles
How To Create Decision-Making Processes That Prioritize Your Business's Values
ShipSigma Co-Founder and President, Deyman Doolittle, was quoted in Forbes providing valuable insight on prioritizing company...